Machine Trouble

Английски говорещ сценарий

Marco

A station staff member with a bright yellow safety vest and a kind smile, standing beside a ticket machine.

40 years · male

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Разговор

Hello there! You look a bit confused. Is the machine giving you trouble?

Добър отговор:

The machine isn’t working properly because it won’t take my card. I tried several times but it always rejects it, and now I’m worried I’ll miss my train. I really don’t know what else to do.

What ticket are you trying to buy?

Добър отговор:

I want a return ticket to Cambridge for today. I’m planning to visit my cousin there and I need to be back this evening, so a return would be perfect.

Did you try another machine?

Добър отговор:

Yes, I tried another machine but it had the same problem. The card reader didn’t work on that one either, so I think maybe the whole system is down. That’s why I came to ask you directly.

Don’t worry, I can sell you the ticket here. Do you want to pay by card or cash?

Добър отговор:

I’ll pay by card because it’s quicker. I usually use my card when I travel since I can also keep track of my spending online. I hope this machine works better than the ticket machine!

Here’s your ticket. Will you need help finding your platform?

Добър отговор:

Yes, please, because I’ve never been to this station before. It looks very big and confusing, so I don’t want to get lost. If you could walk me there, that would be amazing.