Refund Request

English speaking scenario

Ahmed

A serious shop manager with short black hair, wearing a suit and standing behind the returns counter.

34 years · male

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Conversation

What is wrong with the blender?

Good answer:

My blender doesn’t work anymore. I used it only one time.

Do you have the receipt with you?

Good answer:

Yes, I have the receipt here. I put it in my bag this morning.

Would you like a new blender or your money back?

Good answer:

I want my money back, because I don’t trust this blender.

Why don’t you want a replacement?

Good answer:

I don’t want another one because this one broke too fast.

We will give you a refund. Will you shop with us again?

Good answer:

Yes, I will come again. I usually like this shop.