Return Policy

English speaking scenario

Maria

A friendly young shop assistant with dark curly hair, wearing an apron and standing at a clothing store till.

25 years · female

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Conversation

What do you want to ask about the shoes?

Good answer:

Can I return the shoes if they don’t fit me? I want to be sure.

How many days do you usually give for returns?

Good answer:

How many days do I have to bring them back? I want to know the limit.

Do I need the receipt to return them?

Good answer:

Do I need to keep the receipt to return them? I think yes.

Do I get money back or shop credit?

Good answer:

Do I get cash back or only shop credit? I want to know.

Will you buy the shoes today?

Good answer:

Yes, I will buy them today. I like them a lot.