Booking Mix-Up

Scénario d'expression orale en Anglais

Leila

A young receptionist with a patterned scarf and a welcoming smile, standing at a modern hotel check-in desk.

26 years · female

Practise talking about "Booking Mix-Up" with Leila, your AI speaking avatar. Speak out loud, get instant feedback, and build confidence before you try the full conversation.

Start free AI practice

Conversation

What is wrong with your room?

Bonne réponse:

I booked a double room, but I got a single room. I need the correct room.

Do you have your booking confirmation?

Bonne réponse:

Yes, I have the confirmation email. It shows a double room.

How many nights is your booking for?

Bonne réponse:

My booking is for three nights. I will leave on Friday.

Do you want us to move you now or later?

Bonne réponse:

I want to move now, please. I need the correct room tonight.

Do you need any extra service with the change?

Bonne réponse:

Yes, please help me with my bags. They are heavy.