Bed Swap
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Marco
A friendly hotel receptionist in his early 30s with short dark hair, wearing a smart shirt and tie, standing behind the reception desk with a warm smile.
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Hello! Do you have a booking with us? Can you tell me your name?
Bon repons:
My name is Sarah Brown.
Great, I see your booking here. How many nights are you staying?
Bon repons:
Two nights.
Oh, I see your room is with two single beds. What kind of bed would you like?
Bon repons:
I want one double bed, please.
We can change your room. Would you like a room on the first floor or the second floor?
Bon repons:
First floor, please.
Perfect, I will prepare your new key card. Do you need help with your luggage?
Bon repons:
Yes, please help me.