Booking Mix-Up
Engelsk snakker scenario

Leila
A young receptionist with a patterned scarf and a welcoming smile, standing at a modern hotel check-in desk.
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What is wrong with your room?
Godt svar:
I booked a double room, but I got a single room. I need the correct room.
Do you have your booking confirmation?
Godt svar:
Yes, I have the confirmation email. It shows a double room.
How many nights is your booking for?
Godt svar:
My booking is for three nights. I will leave on Friday.
Do you want us to move you now or later?
Godt svar:
I want to move now, please. I need the correct room tonight.
Do you need any extra service with the change?
Godt svar:
Yes, please help me with my bags. They are heavy.