Warranty Question

Устный сценарий на Английский

Samira

Samira

An elegant woman with a tidy bun, wearing a name badge and working at the electronics help desk. She smiles warmly and holds a box with a phone inside.

35 years · female

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Беседа

Are you looking at this phone?
Хороший ответ:
Does this phone have a warranty?
Yes, it has a one-year warranty. Would you like to know more?
Хороший ответ:
Yes, please.
What happens if the phone breaks?
Хороший ответ:
Can I get a new one?
Good question! It will be repaired or replaced. Is that okay?
Хороший ответ:
Yes, that’s fine.
Great, I will write the warranty details for you.
Хороший ответ:
Thank you very much.