The Missing Booking
Engelska talar scenario

Daniel
A friendly hotel receptionist with short dark hair, wearing a name badge and standing behind a polished wooden counter.
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What is the problem with your booking?
Bra svar:
I booked a room online last week, but my name is not on the system. I can show you my email confirmation.
When did you make the booking?
Bra svar:
I made it last Monday evening. I remember because it was after work.
Can you show me your confirmation?
Bra svar:
Yes, I can show you the confirmation on my phone. It has all the details.
Do you want a single room or a double room?
Bra svar:
I want a single room, please. It is only for me.
We will give you a room. Will you stay one night or more?
Bra svar:
I will stay two nights, from today until Wednesday.